The Club at Ibis
  • Spa
  • West Palm Beach, FL, USA
  • Base + Commission

Comprehensive benefits package (including medical, dental, vision, life, disability, and accident), 401(k) with generous employer match, 529 College Savings Plan, paid time off, complimentary employee meals, employee discounts - and most importantly, a great work environment!


Must be available to work full day on Saturdays and two 1/2 day shifts during the week. Closed Sundays. *Plus additional hours, on call, as warranted and special events throughout the season.

Summary

Nail Technicians provide individualized nail services and treatments to clients, including manicures and pedicures. Nail Technicians are responsible for maintaining a safe and sanitary work environment. They must uphold strict standards of sanitation and sterilization as directed by law and company standards.  

Essential Duties and Responsibilities

  • Provides outstanding service to our members and their guests in a professional and courteous manner.
  • Provides high-quality nail treatments (manicures and pedicures) and addresses any concerns with client. Detects and informs client of any nail conditions that may require medical attention.
  • Performs duties such as removing and applying nail polish, exfoliating and removing rough skin from the hands and feet, cleaning, trimming, and filing nails, and massaging and moisturizing hands and feet.
  • Advises clients about nail and skin care for hands and feet. Promotes products offered by the Spa.
  • Conducts nail care as listed in the spa brochure and spa menu unless otherwise indicated by Spa Manager.
  • Remains current of services and products offered by the Spa and promotes them to clients.
  • Ensures all services and treatments are carried out according to regulatory and Club standards. Uses proper amount of product to assist with cost controls.
  • Maintains the treatment areas in a neat and professional manner including stocking of products and linens, cleaning, disinfecting, and instrument sterilization.
  • Keeps current of industry trends and education. Shares new program ideas to Spa Manager.
  • Documents and records each spa service on member cards by end of shift for the day.

Other Functions

  • Presents a professional and well groomed appearance. Company issued name tag and uniforms must be worn at all times. Uniform must be laundered and pressed.  
  • Maintains a constructive attitude and add toward a quality work environment.
  • Attends training classes and product learning sessions as requested.
  • Assists with opening and closing procedures. Inspects all rooms for cleanliness and appearance.
  • Assists with folding and stocking of all linens utilized throughout the spa.
  • Attends staff meetings as requested by Spa Manager.
  • Notifies Spa Manager when spa supplies are needed.
  • Complies with attendance rules and follows schedule as posted. Arrives thirty (30) minutes prior to scheduled work time. May be required to stay beyond work schedule as needed.
  • Participates in testing of spa services; including written and practical testing.
  • This position guide does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job related duties as requested.

Supervisory Responsibility

This job has no supervisory responsibilities

 

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience

One year certificate from college or technical school; two years' nail technician experience in upscale resort or private country club, preferred.  

 

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

 

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

 

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

 

Computer Skills

  • Basic Computer Skills.

 

Certificates, Licenses, Registrations

  • Current State of Florida Professional License.
  • CPR/AED Certification preferred.

Other Skills and Abilities

  • Highly skilled in nail treatments.
  • High level of professionalism.
  • Team player.
  • Detail oriented to the point of understanding the requirement and preferences of the members and guests.

 

Other Qualifications

  • Individual should have an outgoing personality.
  • Highly motivated individual with positive outlook.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. The employee is frequently required to stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to walk; sit and taste or smell. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision.

 

 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderately quiet.





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